{"id":1046,"date":"2025-09-03T12:00:53","date_gmt":"2025-09-03T12:00:53","guid":{"rendered":"http:\/\/www.agencywebdesigners.com\/?p=1046"},"modified":"2025-09-04T14:21:26","modified_gmt":"2025-09-04T14:21:26","slug":"teknowledge-eliminating-324-tech-jobs-in-colorado-springs","status":"publish","type":"post","link":"http:\/\/www.agencywebdesigners.com\/index.php\/2025\/09\/03\/teknowledge-eliminating-324-tech-jobs-in-colorado-springs\/","title":{"rendered":"TeKnowledge eliminating 324 tech jobs in Colorado Springs"},"content":{"rendered":"
TeKnowledge, one of El Paso County\u2019s largest technology employers, is reducing its Colorado Springs workforce by 324 positions, according to a letter filed with the Colorado Department of Labor and Employment on Friday.<\/p>\n
\u201cThe technology industry is experiencing shifts in priorities and demand. As a result, we are realigning aspects of our operations to better reflect evolving client needs. Unfortunately, this includes changes to our workforce structure,\u201d company spokesman Iman Ghorayeb, said in an emailed statement.<\/p>\n
The company, which changed its name from Tek Experts in April, has more than 6,000 workers in 19 global locations, including Nigeria, Costa Rica and El Salvador. The company doesn\u2019t have a single headquarters, but Colorado Springs is one of its largest U.S. operating locations, with some reports listing its Colorado headcount at more than 600 workers.<\/p>\n
Founded in 2010, the privately-held company focuses on cybersecurity, operations automation, online training and, more recently, AI, or more specifically, agentic AI, an emerging field of using artificial intelligence systems to assist or replace human agents such as order takers and customer service representatives.<\/p>\n
The jobs being eliminated are at TeKnowledge OPS USA Inc., which operates a facility at 1150 Kelly Johnson Blvd., according to a federal Worker Adjustment and Retraining Notification Act or WARN letter filed by Heraclio Perez Montenegro, who is the human resources director for the company\u2019s Americas operations.<\/p>\n
Employees will be dismissed between Oct. 30 and Dec. 30. Positions eliminated include 120 stage two technical support engineers, 41 reactive support managers, and 31 fintech analysts.<\/p>\n
\u201cWe deeply appreciate the contributions of those impacted and are committed to supporting them with respect, care, and practical assistance,\u201d Ghorayeb said, adding that the company\u2019s focus on delivering AI-first technology services to its global customers remains unchanged.<\/p>\n
He said that as the business evolves and new opportunities arise, the company hopes to reconnect with former colleagues.<\/p>\n